WEBVTT

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How does your website talk to another service?

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An API gives software a defined way to interact.

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Understand the software connection.
6 API basics for business owners.

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API means an interface
Application Programming Interface is the full name.
Software interface · Defined features · Rules for interaction

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Start with a business task
A connection might fetch availability or send a booking.
Useful task · Required information · Expected result

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Requests have a structure
Each service defines the information and operations it accepts.
Request format · Allowed operation · Service response

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Access may need permission
Credentials and scopes control which actions are allowed.
Authorised access · Limited permissions · Protected credentials

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Services can set limits
Check usage allowances and what happens if a request fails.
Usage limits · Failure handling · Ongoing costs

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Agree who supports it
A connected service can change independently of your website.
Service owner · Developer contact · Maintenance plan

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Your checklist
API means an interface · Start with a business task · Requests have a structure · Access may need permission · Services can set limits · Agree who supports it

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Know what the connection does and who maintains it.
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