WEBVTT

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Should that website control be a button or a link?

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The right element helps people understand what it does.

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Match the control to the action.
6 useful distinctions.

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Links lead to destinations
Use a link for a page, section or downloadable resource.
Another page · Page section · Downloadable file

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Buttons perform actions
Use a button for tasks such as submitting or opening a dialog.
Submit a form · Open a dialog · Change a setting

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Appearance is a separate choice
A link can look like a prominent action while keeping link behaviour.
Visual styling · Correct element · Expected behaviour

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Use a useful label
The words should explain the destination or action.
View the service · Send your enquiry · Save the change

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Keep keyboard behaviour familiar
Links and buttons have different expected activation keys.
Enter for links · Enter or Space for buttons · Visible focus

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Test the promised result
The control should do what its wording leads people to expect.
Correct destination · Working action · Clear feedback

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Your checklist
Links lead to destinations · Buttons perform actions · Appearance is a separate choice · Use a useful label · Keep keyboard behaviour familiar · Test the promised result

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Use the right element and a clear label.
jerseyweb.je
