WEBVTT

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Can someone new work out where to start?

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A fitness website should explain the options, practical details and booking route.

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Review the first-visit questions.
6 fitness website checks.

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Explain the available options
Help people distinguish classes, memberships and personal training.
Class options · Membership choices · Training services

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Make the timetable clear
Show the relevant time, location and booking information together.
Current timetable · Correct location · Booking route

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Set useful expectations
Explain what a new visitor should bring and how the first visit works.
First-visit information · What to bring · Arrival instructions

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Describe the costs clearly
Check that the price relates to the option and conditions being described.
Relevant price · What is included · Important conditions

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Provide a question route
Make it easy to ask about suitability or practical arrangements.
Contact route · Relevant question · Helpful response

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Check booking and confirmation
Try the intended action and review the information received afterwards.
Working booking · Correct class details · Clear next step

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Your checklist
Explain the available options · Make the timetable clear · Set useful expectations · Describe the costs clearly · Provide a question route · Check booking and confirmation

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Test the journey as someone who has never visited before.
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