WEBVTT

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Must every online customer create a store account?

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Guest checkout lets a customer complete an order without a required account sign-in.

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Review the route for someone new.
6 guest-checkout checks.

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Find the guest route
A new customer should understand the choices the store offers.
New customer · Clear choice · Recognisable route

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Check the sign-in requirement
Confirm whether creating or using an account is actually required.
Account option · Guest option · Actual requirement

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Collect the order details
The business still needs the information required to supply the order.
Contact details · Delivery information · Relevant order data

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Explain optional account features
Distinguish optional saved details from the action needed to buy.
Optional account · Saved information · Clear choice

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Review the confirmation
A customer without a login still needs a useful record of the order.
Order reference · Customer confirmation · Contact route

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Test later support
Check how the guest can ask about an order or receive an update.
Order identification · Useful help route · Relevant update

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Your checklist
Find the guest route · Check the sign-in requirement · Collect the order details · Explain optional account features · Review the confirmation · Test later support

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Test the full order and follow-up route without using an existing store login.
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