WEBVTT

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What happens when someone makes a mistake in your form?

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A useful error message explains how to continue.

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Make form problems recoverable.
6 checks for helpful feedback.

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Explain the actual problem
Say which information is missing or needs correcting.
Specific field · Clear problem · Plain wording

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Suggest a useful correction
Give an example or explain the required format.
Expected information · Example format · Practical next step

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Use more than a colour change
A red border alone may not communicate the problem.
Written message · Clear field association · Visible feedback

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Keep valid information
Avoid making people retype details that were already correct.
Keep valid entries · Correct only the issue · Less repeated work

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Make feedback discoverable
People using keyboards and assistive technology need the message too.
Useful focus handling · Announced status · Relevant field

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Confirm successful completion
Distinguish a received submission from an error state.
Success confirmation · Expected next step · Working submission route

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Your checklist
Explain the actual problem · Suggest a useful correction · Use more than a colour change · Keep valid information · Make feedback discoverable · Confirm successful completion

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Help the visitor correct the problem and continue.
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