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How can staff tell two similar products apart in an order?

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An SKU is an internal stock-keeping code used to identify a product or variant.

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Use codes that support the stock process.
6 SKU basics.

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Start with the actual item
Decide which product or variant the code needs to identify.
Product record · Specific variant · Recognisable item

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Give it a consistent code
Agree a practical naming approach that staff can maintain.
Consistent format · Clear convention · Useful identifier

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Keep codes distinct
Different stock items should not be confused by the same code.
Distinct items · Unique identification · Checked records

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Separate SKU and barcode
An internal stock code and a barcode can serve different purposes.
Internal stock code · Barcode identifier · Different purposes

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Use the code in the workflow
The code should help staff recognise the item in stock and order records.
Stock record · Order details · Correct item

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Check changes carefully
Review affected records when an item or its code changes.
Updated record · Staff understanding · Consistent reference

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Your checklist
Start with the actual item · Give it a consistent code · Keep codes distinct · Separate SKU and barcode · Use the code in the workflow · Check changes carefully

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Check the same item code across the product record, stock list and order.
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