WEBVTT

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Can a new guest plan a visit from your restaurant website?

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Check the information they need before they call, travel or book.

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Follow the journey from deciding to arriving.
6 restaurant website checks.

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Make the menu easy to read
Check that guests can find and read the current menu on a phone.
Current dishes · Readable prices · Small-screen menu

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Check the opening times
Show the times relevant to visiting, including any different kitchen hours.
Opening hours · Kitchen hours · Special-date changes

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Explain how booking works
Make the booking route and any confirmation step understandable.
Booking route · Expected confirmation · Useful contact option

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Help guests find the venue
Check the address, map destination and practical arrival information.
Correct address · Map destination · Arrival details

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Give useful visit details
Explain practical details guests commonly ask about before coming.
Accessibility information · Group enquiries · Relevant visitor questions

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Test the complete journey
Find the menu, plan a visit and try the intended booking route.
Phone test · Real opening details · Working next step

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Your checklist
Make the menu easy to read · Check the opening times · Explain how booking works · Help guests find the venue · Give useful visit details · Test the complete journey

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Try the whole visit-planning task on a phone.
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