WEBVTT

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Why can two products need different delivery rules?

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A shipping profile groups shipping rules for particular products and fulfilment locations.

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Check the rules that reach checkout.
6 shipping-profile checks.

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Identify the product group
Check which products the intended rules apply to.
Relevant products · Assigned group · Correct profile

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Review the fulfilment location
The place supplying an item can affect the applicable rules.
Supplying location · Relevant stock · Dispatch origin

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Check the destination
A delivery zone or market can determine which options apply.
Customer destination · Supported area · Applicable options

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Review the delivery rate
Make sure the configured rate represents the intended option.
Relevant rate · Defined conditions · Clear checkout amount

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Try a mixed basket
Items with different rules can affect the resulting delivery options or total.
Different product groups · Combined basket · Resulting options

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Confirm the current platform setup
Names and behaviour can change as the store platform updates.
Current settings · Provider guidance · Real checkout test

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Your checklist
Identify the product group · Review the fulfilment location · Check the destination · Review the delivery rate · Try a mixed basket · Confirm the current platform setup

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Test representative baskets and destinations in the actual store configuration.
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