WEBVTT

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What should happen after someone adds a product to a basket?

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A shopping cart holds the selected items and quantities before the customer completes checkout.

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Review what the customer has selected.
6 shopping-cart checks.

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Check the selected item
The basket should identify the product and option the customer chose.
Correct product · Selected variant · Recognisable item

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Review the quantity
Make it clear how many of each item the customer intends to buy.
Item quantity · Useful controls · Accurate update

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Explain the item amounts
Show amounts that relate to the actual selections.
Relevant unit amount · Line amount · Clear currency

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Test changing the basket
Try removing an item and adjusting an allowed quantity.
Remove an item · Change quantity · Updated result

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Review an unavailable item
Help the customer understand an item that cannot be added or purchased.
Unavailable choice · Helpful message · Useful next step

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Check the checkout route
The next stage should use the basket the customer reviewed.
Current selection · Working next step · Consistent checkout

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Your checklist
Check the selected item · Review the quantity · Explain the item amounts · Test changing the basket · Review an unavailable item · Check the checkout route

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Test changes to the basket before continuing to checkout.
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