WEBVTT

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Why does this website feature need to exist?

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A user story connects a person, a need and the reason it matters.

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Describe the goal before discussing the detail.
6 user-story checks.

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Identify the person
Name the type of visitor whose need the work addresses.
Relevant visitor · Actual need · Research evidence

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Describe the task
State what that person needs to accomplish.
User task · Clear intention · Meaningful action

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Explain the reason
Show the benefit or outcome behind the request.
Underlying goal · Useful outcome · Reason it matters

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Try a concrete example
A visitor may need service areas so they can check whether you cover their address.
Service-area information · Relevant address · Informed decision

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Discuss the scope
Use the story to clarify what this piece of work needs to deliver.
Shared understanding · Open questions · Manageable work

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Define a way to check it
Agree observable outcomes that show whether the need is being met.
Expected outcome · Evidence to review · Completion discussion

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Your checklist
Identify the person · Describe the task · Explain the reason · Try a concrete example · Discuss the scope · Define a way to check it

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Keep the user goal visible when the team discusses the work.
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