WEBVTT

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What should you receive at website handover?

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A clear handover makes future changes easier to manage.

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Collect the essentials in writing.
6 practical handover questions.

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List the business services
Record where the website, domain and email are managed.
Domain registrar · Website hosting · Business email

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Confirm business access
Use named accounts and appropriate permissions.
Business owner access · Named user accounts · Recovery contact

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Record renewal responsibilities
Agree who watches dates, payments and service notices.
Renewal dates · Payment method · Responsible person

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Collect editing guidance
Ask for instructions covering routine website changes.
Edit page content · Replace an image · Check before publishing

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Document support and recovery
Know who handles updates, backups and urgent problems.
Maintenance scope · Restore contact · Support arrangements

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Check the handover works
Open the accounts and try a small supervised update.
Working logins · Accessible records · Practical walkthrough

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Your checklist
List the business services · Confirm business access · Record renewal responsibilities · Collect editing guidance · Document support and recovery · Check the handover works

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Keep the handover somewhere the business can find.
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