WEBVTT

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Who is looking after your website software updates?

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A clear maintenance plan helps keep the service supported.

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Make routine updates manageable.
6 practical maintenance checks.

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List the moving parts
Know which platform, themes and add-ons the website depends on.
Website platform · Themes and extensions · Connected services

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Name the responsible person
Agree who follows support notices and applies updates.
Maintenance owner · Support contact · Clear responsibilities

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Keep a recovery route
Have a current backup and a known restore process.
Current backup · Restore instructions · Recovery contact

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Test significant changes
Use a suitable test environment before major live changes.
Staging review · Compatibility checks · Important journeys

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Prioritise security fixes
Promptly review security notices for the software you use.
Supported versions · Security advisory · Timely action

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Check the live result
Confirm forms, payments and other essential tasks still work.
Working forms · Correct content · Change record

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Your checklist
List the moving parts · Name the responsible person · Keep a recovery route · Test significant changes · Prioritise security fixes · Check the live result

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Agree the process before an urgent update arrives.
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