WEBVTT

00:00:00.000 --> 00:00:06.000
How does a visitor know whether a website action worked?

00:00:06.000 --> 00:00:13.000
A status message can communicate progress, success or another useful result.

00:00:13.000 --> 00:00:18.000
Make the outcome available without a hunt.
6 status-message checks.

00:00:18.000 --> 00:00:30.000
Name the action being processed
Use feedback that relates to the task the visitor just attempted.
Submitted action · Current progress · Relevant wording

00:00:30.000 --> 00:00:42.000
Distinguish progress and success
Saving and saved communicate different stages of the operation.
In progress · Completed · Failed operation

00:00:42.000 --> 00:00:54.000
Report the real result
Do not show success before the underlying action has actually succeeded.
Confirmed outcome · Accurate message · Useful next step

00:00:54.000 --> 00:01:06.000
Make updates programmatic
Appropriate status semantics can let assistive technology announce changes.
Programmatic status · Suitable announcement · Meaningful update

00:01:06.000 --> 00:01:18.000
Avoid unnecessary focus jumps
A status update can communicate useful information without taking focus away.
Current focus · Available feedback · Continued task

00:01:18.000 --> 00:01:30.000
Test the feedback journey
Check delayed responses, failure cases and assistive-technology output.
Slow operation · Failure feedback · Accessible announcement

00:01:30.000 --> 00:01:39.000
Your checklist
Name the action being processed · Distinguish progress and success · Report the real result · Make updates programmatic · Avoid unnecessary focus jumps · Test the feedback journey

00:01:39.000 --> 00:01:47.000
Confirm the actual result and make the feedback accessible.
jerseyweb.je