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Website explainer · 1:47

Acceptance Criteria Explained: Agree How to Check Website Work Is Done

How will the team decide whether the website change is finished? Acceptance criteria describe the outcomes to check for the agreed work.

Jersey Web video: When is the work done?

1:47 · No narration: the video shows each step as text on screen, and every step is written out below, with buttons that jump the video to it.

Download the on-screen text track (VTT)

The six points in the video

This is a silent video. The headings, explanations and labels below reproduce the information on screen.

  1. Step 1: Link to the user need

    The expected result should support the goal of the work.

    On-screen labels: User goal; Agreed change; Useful outcome.

  2. Step 2: Describe an observable result

    Write something the team can inspect or try.

    On-screen labels: Visible result; Checkable behaviour; Clear expectation.

  3. Step 3: Use a specific example

    For a coverage page, a visitor can find whether their parish is served.

    On-screen labels: Coverage information; Recognisable location; Answer available.

  4. Step 4: Include relevant conditions

    Consider the important states and circumstances for this task.

    On-screen labels: Successful route; Relevant error; Applicable device.

  5. Step 5: Keep the scope understandable

    Use a short checklist and resolve unclear wording before the review.

    On-screen labels: Focused criteria; Shared understanding; Answered questions.

  6. Step 6: Record the evidence

    Check the outcome and keep useful evidence with the work.

    On-screen labels: Observed result; Supporting evidence; Agreed follow-up.

A practical check for your business

Agree observable outcomes before implementation. Review successful and unsuccessful examples so the team can assess the feature's behaviour against the actual intended task.

Sources and further detail

Common questions

How will the team decide whether the website change is finished?

Acceptance criteria describe the outcomes to check for the agreed work. Agree the outcomes, then review the evidence together.

Go further

Guide Read the practical guide More context for planning and maintaining your business website. 5 min read →

Agree the outcomes, then review the evidence together.

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