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Website explainer · 1:47

Website Accessibility: 6 First Checks for Small Businesses

Can people use your website comfortably? A few checks can reveal real barriers. This short video explains six points, with written steps and practical notes below.

Jersey Web: Can everyone — use your site?

1:47 · No narration: the video shows each step as text on screen, and every step is written out below, with buttons that jump the video to it.

Download the on-screen text track (VTT)

The six points in the video

The video is silent. These are its on-screen headings, explanations and labels, followed by supporting notes.

  1. Step 1: Try keyboard navigation

    Can you reach and use links and controls?

    On-screen labels: Tab through; Visible focus; No keyboard traps.

    Use the keyboard to reach links and controls. Look for a visible focus indicator and check that you can move away from each component.

  2. Step 2: Enlarge the text

    Check that important content stays usable.

    On-screen labels: Readable text; No overlap; Controls remain available.

    Increase the text size and look for overlapping words, missing information or controls that become difficult to reach.

  3. Step 3: Review text contrast

    Make words clear against their background.

    On-screen labels: Text colour; Background colour; Readable labels.

    Check text against its actual background, including buttons and form labels. Use an appropriate contrast checker for a measured review.

  4. Step 4: Use meaningful headings

    Help readers understand the page structure.

    On-screen labels: Clear sections; Useful heading order; Descriptive labels.

    Headings should describe the sections and form a meaningful structure. Visual size alone does not make text a heading.

  5. Step 5: Check important images

    Provide text for information the image conveys.

    On-screen labels: Image purpose; Useful alternative; Equivalent information.

    Decide what each important image communicates. Supply an equivalent text alternative appropriate to its purpose and context.

  6. Step 6: Test a real task

    Use what you find to plan a fuller review.

    On-screen labels: Find a service; Make an enquiry; Record the barriers.

    Try a task such as finding a service or making an enquiry. Note the barriers and use the findings to guide further testing.

A practical check for your business

These checks are a starting point, not a complete accessibility audit. Record barriers, prioritise important customer journeys and arrange a fuller review where needed. Include people with relevant access needs when evaluating the experience.

Sources and further detail

Common questions

Do these six checks prove a website is accessible?

No. They can reveal useful issues, but a fuller review is needed to assess the site more thoroughly.

Go further

Guide Read the practical guide More detail and checks for your business. 7 min read → Jargon Buster The term in plain English Read the Jargon Buster explanation. Read the explanation →

Make the next step easier for more people.

Need help applying these checks to your business website? Tell Jersey Web what you have and what you want to improve.

Talk to Jersey Web →

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