Fitness Website Checklist: Help New Visitors Choose a Class or Trainer

The six points in the video

This is a silent video. The headings, explanations and labels below reproduce the information on screen.

1. 1

   Step 1: Explain the available options

   0:18

   Help people distinguish classes, memberships and personal training.

   On-screen labels: Class options; Membership choices; Training services.

2. 2

   Step 2: Make the timetable clear

   0:30

   Show the relevant time, location and booking information together.

   On-screen labels: Current timetable; Correct location; Booking route.

3. 3

   Step 3: Set useful expectations

   0:42

   Explain what a new visitor should bring and how the first visit works.

   On-screen labels: First-visit information; What to bring; Arrival instructions.

4. 4

   Step 4: Describe the costs clearly

   0:54

   Check that the price relates to the option and conditions being described.

   On-screen labels: Relevant price; What is included; Important conditions.

5. 5

   Step 5: Provide a question route

   1:06

   Make it easy to ask about suitability or practical arrangements.

   On-screen labels: Contact route; Relevant question; Helpful response.

6. 6

   Step 6: Check booking and confirmation

   1:18

   Try the intended action and review the information received afterwards.

   On-screen labels: Working booking; Correct class details; Clear next step.

Common questions

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