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Website explainer · 1:47

Website Backups: 6 Checks Before You Need a Restore

Could you restore your website? A backup needs a working recovery plan. This short video explains six points, with written steps and practical notes below.

Jersey Web: Could you — restore the site?

1:47 · No narration: the video shows each step as text on screen, and every step is written out below, with buttons that jump the video to it.

Download the on-screen text track (VTT)

The six points in the video

The video is silent. These are its on-screen headings, explanations and labels, followed by supporting notes.

  1. Step 1: Know what is included

    Identify the files and data needed to recover.

    On-screen labels: Website files; Stored content; Essential records.

    Check the website files, database or stored content, and any other records needed for recovery. An exported page may leave out features or data.

  2. Step 2: Agree the backup timing

    Choose a schedule that fits how often things change.

    On-screen labels: Update frequency; Backup schedule; Acceptable data loss.

    Choose backup timing according to how much the site changes and how much recent information the business could afford to lose.

  3. Step 3: Keep a separate copy

    Avoid relying on one service or one device.

    On-screen labels: Independent copy; Safe location; Protected access.

    A copy dependent on the same account or device may be affected by the same incident. Agree where a separate copy is kept and how access is protected.

  4. Step 4: Know who can restore

    Keep the recovery contact and access details available.

    On-screen labels: Named contact; Recovery access; Written steps.

    Know who can carry out a restore and how to reach them. Recovery should remain possible when the usual administrator is unavailable.

  5. Step 5: Test a safe recovery

    Check a restore away from the live website.

    On-screen labels: Test environment; Recovered content; Working features.

    Restore into a safe test location so you can inspect recovered content and features without replacing the live site.

  6. Step 6: Record what happened

    Keep results and improve the recovery plan.

    On-screen labels: Restore date; Problems found; Next review.

    Save the test date and findings. Repeat the exercise when important systems or suppliers change, and at an agreed review interval.

A practical check for your business

Ask the supplier to demonstrate a restore in a separate test environment. Record what was recovered, what did not work, how long it took and who is responsible for fixing the gaps. A backup label alone does not demonstrate a working recovery.

Sources and further detail

Common questions

Is a successful backup enough?

A backup needs to be recoverable. Test a restore safely and check that the recovered content and important features work.

Go further

Guide Read the practical guide More detail and checks for your business. 6 min read → Jargon Buster The term in plain English Read the Jargon Buster explanation. Read the explanation →

Make a recovery plan before you need it.

Need help applying these checks to your business website? Tell Jersey Web what you have and what you want to improve.

Talk to Jersey Web →

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