A Website Change Log: 6 Details Worth Recording After an Update

The six points in the video

This is a silent video. The headings, explanations and labels below reproduce the information on screen.

1. 1

   Step 1: Record when it changed

   0:18

   Use a date and time that others can interpret clearly.

   On-screen labels: Update date; Update time; Relevant time zone.

2. 2

   Step 2: Describe what changed

   0:30

   Name the affected page, component or service.

   On-screen labels: Affected area; Brief description; Related task.

3. 3

   Step 3: Explain the reason

   0:42

   Record the problem or customer need behind the update.

   On-screen labels: Customer need; Issue addressed; Expected outcome.

4. 4

   Step 4: Name the person responsible

   0:54

   Include the owner or team who can answer follow-up questions.

   On-screen labels: Change owner; Support contact; Related approval.

5. 5

   Step 5: Record the checks performed

   1:06

   Note the important pages and tasks tested after release.

   On-screen labels: Actual checks; Observed result; Known limitations.

6. 6

   Step 6: Link the project reference

   1:18

   Version history or a release reference can identify the exact change.

   On-screen labels: Release reference; Version history; Useful investigation trail.

Common questions

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