Website Uptime Monitoring: 6 Questions Before You Need an Alert

The six points in the video

This is a silent video. The headings, explanations and labels below reproduce the information on screen.

1. 1

   Step 1: Choose what to check

   0:18

   A homepage response and a complete booking journey are different tests.

   On-screen labels: Public page; Important endpoint; Customer journey.

2. 2

   Step 2: Know the check conditions

   0:30

   Location, frequency and timeout settings affect what a check reports.

   On-screen labels: Check location; Check interval; Response timeout.

3. 3

   Step 3: Define the expected result

   0:42

   Specify what counts as a successful response.

   On-screen labels: Response status; Expected content; Useful success rule.

4. 4

   Step 4: Send alerts to a real owner

   0:54

   A notification needs to reach someone who can investigate.

   On-screen labels: Monitored inbox; Responsible person; Escalation contact.

5. 5

   Step 5: Plan the first response

   1:06

   Record who checks hosting, errors and affected customer tasks.

   On-screen labels: Confirm the problem; Contact support; Check key journeys.

6. 6

   Step 6: Understand the coverage

   1:18

   A passing page check does not prove every feature is working.

   On-screen labels: Availability signal; Separate journey tests; Review alert history.

Common questions

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