Website Access Offboarding: 6 Checks When Someone Leaves a Project
A person has left the project. What access remains? Review accounts, ownership and connected services as part of the handover.
1:47 · No narration: the video shows each step as text on screen, and every step is written out below, with buttons that jump the video to it.
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The six points in the video
This is a silent video. The headings, explanations and labels below reproduce the information on screen.
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Step 1: List the affected services
Include the CMS, hosting, domain registrar and connected tools.
On-screen labels: Website accounts; Hosting and domain; Connected tools.
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Step 2: Confirm the business owner
Check that an authorised person retains the access they need.
On-screen labels: Account ownership; Administrative access; Recovery contact.
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Step 3: Arrange the work handover
Transfer needed files and responsibilities before removing access.
On-screen labels: Project files; Open tasks; New responsible person.
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Step 4: Revoke access appropriately
Follow provider steps for accounts, sessions and integrations.
On-screen labels: User permissions; Active sessions; Connected credentials.
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Step 5: Review shared secrets
Replace exposed shared credentials and update affected integrations.
On-screen labels: Shared credentials; Integration dependencies; Controlled replacement.
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Step 6: Verify essential services
Check key journeys and record the completed access changes.
On-screen labels: Website availability; Business messages; Completed review record.
A practical check for your business
Use the real account inventory when someone leaves or a supplier changes. Review website, hosting, domain, email and connected-tool access, then confirm that the business retains the access it needs.
Sources and further detail
Common questions
A person has left the project. What access remains?
Review accounts, ownership and connected services as part of the handover. Confirm ownership and access across the whole service list.
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