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Website explainer · 1:47

Payment Gateways Explained: The Connection Between Checkout and Payment Processing

How does an online checkout communicate with a payment service? A payment gateway connects checkout with the provider that processes the payment.

Jersey Web video: Connect checkout with payment

1:47 · No narration: the video shows each step as text on screen, and every step is written out below, with buttons that jump the video to it.

Download the on-screen text track (VTT)

The six points in the video

This is a silent video. The headings, explanations and labels below reproduce the information on screen.

  1. Step 1: Start with the checkout

    The customer begins the payment step for an intended purchase.

    On-screen labels: Customer purchase; Payment step; Expected amount.

  2. Step 2: Identify the payment provider

    The site needs the intended provider and the correct account connection.

    On-screen labels: Chosen provider; Business account; Correct connection.

  3. Step 3: Use the supported integration

    Follow the provider approach for collecting and transmitting payment information.

    On-screen labels: Supported integration; Protected information; Provider guidance.

  4. Step 4: Read the payment result

    The business needs to distinguish an approved attempt from other outcomes.

    On-screen labels: Provider response; Accurate status; Recorded result.

  5. Step 5: Keep the order in step

    The website should reflect the payment outcome in the order process.

    On-screen labels: Matching order; Relevant status; Useful confirmation.

  6. Step 6: Test the important outcomes

    Use the provider testing environment before relying on the live route.

    On-screen labels: Test environment; Successful outcome; Unsuccessful outcome.

A practical check for your business

Record the payment provider and the business account used by the integration. Use the provider test tools to review successful and unsuccessful outcomes without entering real payment details into shared troubleshooting material.

Sources and further detail

Common questions

How does an online checkout communicate with a payment service?

A payment gateway connects checkout with the provider that processes the payment. Use the provider test tools to check the real integration and payment outcomes.

Go further

Guide Read the practical guide More context for planning and maintaining your business website. 8 min read → Jargon Buster Payment gateway explained Read the related Jargon Buster explanation. Read the explanation →

Use the provider test tools to check the real integration and payment outcomes.

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