Restaurant Website Checklist: Help Guests Choose, Find and Book You
Can a new guest plan a visit from your restaurant website? Check the information they need before they call, travel or book.
1:47 · No narration: the video shows each step as text on screen, and every step is written out below, with buttons that jump the video to it.
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The six points in the video
This is a silent video. The headings, explanations and labels below reproduce the information on screen.
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Step 1: Make the menu easy to read
Check that guests can find and read the current menu on a phone.
On-screen labels: Current dishes; Readable prices; Small-screen menu.
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Step 2: Check the opening times
Show the times relevant to visiting, including any different kitchen hours.
On-screen labels: Opening hours; Kitchen hours; Special-date changes.
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Step 3: Explain how booking works
Make the booking route and any confirmation step understandable.
On-screen labels: Booking route; Expected confirmation; Useful contact option.
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Step 4: Help guests find the venue
Check the address, map destination and practical arrival information.
On-screen labels: Correct address; Map destination; Arrival details.
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Step 5: Give useful visit details
Explain practical details guests commonly ask about before coming.
On-screen labels: Accessibility information; Group enquiries; Relevant visitor questions.
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Step 6: Test the complete journey
Find the menu, plan a visit and try the intended booking route.
On-screen labels: Phone test; Real opening details; Working next step.
A practical check for your business
Ask someone unfamiliar with the restaurant to find a current menu, choose a visit time and start a booking on their phone. Record any missing information and check the final confirmation as well as the first click.
Sources and further detail
See it in a diagram
Read the diagram as text
- Choose: Read the current menu
- Plan: Check times and location
- Take action: Book or make contact
Try the whole task on a phone. Check the actual menu, visiting details and result of the booking route.
Include useful practical information for guests with different visiting needs.
Diagram by Jersey Web. Open full size · Source and further detail (opens in a new tab)
Common questions
Can a new guest plan a visit from your restaurant website?
Check the information they need before they call, travel or book. Try the whole visit-planning task on a phone.
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