Shopping Carts Explained: Items, Quantities and the Route to Checkout

The six points in the video

This is a silent video. The headings, explanations and labels below reproduce the information on screen.

1. 1

   Step 1: Check the selected item

   0:18

   The basket should identify the product and option the customer chose.

   On-screen labels: Correct product; Selected variant; Recognisable item.

2. 2

   Step 2: Review the quantity

   0:30

   Make it clear how many of each item the customer intends to buy.

   On-screen labels: Item quantity; Useful controls; Accurate update.

3. 3

   Step 3: Explain the item amounts

   0:42

   Show amounts that relate to the actual selections.

   On-screen labels: Relevant unit amount; Line amount; Clear currency.

4. 4

   Step 4: Test changing the basket

   0:54

   Try removing an item and adjusting an allowed quantity.

   On-screen labels: Remove an item; Change quantity; Updated result.

5. 5

   Step 5: Review an unavailable item

   1:06

   Help the customer understand an item that cannot be added or purchased.

   On-screen labels: Unavailable choice; Helpful message; Useful next step.

6. 6

   Step 6: Check the checkout route

   1:18

   The next stage should use the basket the customer reviewed.

   On-screen labels: Current selection; Working next step; Consistent checkout.

See it in a diagram

Read the diagram as text

1. Select: Choose the intended item
2. Review: Check options and quantities
3. Continue: Use the current basket

Test a change before continuing. Remove an item, update a quantity and check the resulting selection.

The completed basket is still separate from a confirmed order and payment outcome.

Diagram by Jersey Web. Open full size · Source and further detail (opens in a new tab)

Common questions

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