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Website explainer · 1:47

Passkeys Explained: A Simpler Way to Sign In to Supported Services

Can you sign in without remembering another password? A passkey uses a digital key protected by your device.

Jersey Web video: What is a passkey?

1:47 · No narration: the video shows each step as text on screen, and every step is written out below, with buttons that jump the video to it.

Download the on-screen text track (VTT)

The six points in the video

This is a silent video. The headings, explanations and labels below reproduce the information on screen.

  1. Step 1: Start with a supported service

    Look for a passkey option in the account security settings.

    On-screen labels: Trusted service; Security settings; Passkey option.

  2. Step 2: Unlock with your device

    A fingerprint, face check or device PIN can approve sign-in.

    On-screen labels: Device unlock; Digital credential; No new password to type.

  3. Step 3: It is tied to the service

    Passkeys are designed to resist fake-site phishing attacks.

    On-screen labels: Correct service; Cryptographic sign-in; Phishing-resistant design.

  4. Step 4: Understand where it is stored

    Your credential manager may sync it to trusted devices.

    On-screen labels: Credential manager; Trusted devices; Sync settings.

  5. Step 5: Plan for a lost device

    Check the service and manager recovery options in advance.

    On-screen labels: Recovery route; Another trusted device; Account access plan.

  6. Step 6: Keep the rest secure

    Protect devices and review any remaining recovery methods.

    On-screen labels: Device updates; Screen lock; Account recovery settings.

A practical check for your business

Follow the account provider's supported passkey setup and recovery guidance. Check how the chosen device or password manager handles access and synchronisation. Test a fresh sign-in and keep a suitable recovery route for an unavailable device.

Sources and further detail

Common questions

Can you sign in without remembering another password?

A passkey uses a digital key protected by your device. Use supported passkeys and plan recovery.

Go further

Guide Read the practical guide More context for planning and maintaining your business website. 6 min read → Jargon Buster Passkeys explained Read the related Jargon Buster explanation. Read the explanation →

Use supported passkeys and plan recovery.

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