Website Handover Checklist: Accounts, Access and Maintenance
What should you receive at website handover? A clear handover makes future changes easier to manage.
1:47 · No narration: the video shows each step as text on screen, and every step is written out below, with buttons that jump the video to it.
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The six points in the video
This is a silent video. The headings, explanations and labels below reproduce the information on screen.
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Step 1: List the business services
Record where the website, domain and email are managed.
On-screen labels: Domain registrar; Website hosting; Business email.
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Step 2: Confirm business access
Use named accounts and appropriate permissions.
On-screen labels: Business owner access; Named user accounts; Recovery contact.
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Step 3: Record renewal responsibilities
Agree who watches dates, payments and service notices.
On-screen labels: Renewal dates; Payment method; Responsible person.
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Step 4: Collect editing guidance
Ask for instructions covering routine website changes.
On-screen labels: Edit page content; Replace an image; Check before publishing.
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Step 5: Document support and recovery
Know who handles updates, backups and urgent problems.
On-screen labels: Maintenance scope; Restore contact; Support arrangements.
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Step 6: Check the handover works
Open the accounts and try a small supervised update.
On-screen labels: Working logins; Accessible records; Practical walkthrough.
A practical check for your business
Request a clear inventory of domain, hosting, email, website files, connected tools and account ownership. Confirm who receives renewal notices and how access can be recovered. Test the important website and email tasks after a handover.
Sources and further detail
Common questions
What should you receive at website handover?
A clear handover makes future changes easier to manage. Keep the handover somewhere the business can find.
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