Shipping Profiles Explained: Product Groups, Locations and Delivery Rates

The six points in the video

This is a silent video. The headings, explanations and labels below reproduce the information on screen.

1. 1

   Step 1: Identify the product group

   0:18

   Check which products the intended rules apply to.

   On-screen labels: Relevant products; Assigned group; Correct profile.

2. 2

   Step 2: Review the fulfilment location

   0:30

   The place supplying an item can affect the applicable rules.

   On-screen labels: Supplying location; Relevant stock; Dispatch origin.

3. 3

   Step 3: Check the destination

   0:42

   A delivery zone or market can determine which options apply.

   On-screen labels: Customer destination; Supported area; Applicable options.

4. 4

   Step 4: Review the delivery rate

   0:54

   Make sure the configured rate represents the intended option.

   On-screen labels: Relevant rate; Defined conditions; Clear checkout amount.

5. 5

   Step 5: Try a mixed basket

   1:06

   Items with different rules can affect the resulting delivery options or total.

   On-screen labels: Different product groups; Combined basket; Resulting options.

6. 6

   Step 6: Confirm the current platform setup

   1:18

   Names and behaviour can change as the store platform updates.

   On-screen labels: Current settings; Provider guidance; Real checkout test.

Common questions

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